Question 1

What services do you offer at Josang Adventure and Safaris?

Accepted Answer

We organize trekking adventures, day trips, and Tanzania safari tours. We can also tailor trips to match your time, budget, and travel style.

Question 2

Where is Josang Adventure and Safaris located?

Accepted Answer

We are based in Moshi, Tanzania, near Mount Kilimanjaro. Most of our trips start from Moshi, and we can arrange pick-up from nearby areas too.

Question 3

How do I book a tour with Josang?

Accepted Answer

Booking is simple—just contact us with your travel dates, number of people, and the tour you want. We’ll reply with options and a clear plan. Phone/WhatsApp: +255 719 300 928 Email: info@josangsafari.co.tz

Question 4

Do you offer private tours or group tours?

Accepted Answer

Yes. We offer private tours (only your group) and we can also arrange group tours depending on availability and your preferences.

Question 5

Can you customize a package for us?

Accepted Answer

Absolutely. We specialize in custom itineraries, whether you want a short day trip, a safari extension, or a longer adventure combining experiences.

Question 6

What is usually included in your packages?

Accepted Answer

Inclusions depend on the tour, but many packages include things like transport, a guide, driver, park fees (if applicable), and meals during the activity. We always share what’s included and excluded before you confirm.

Question 7

What is not included in most tours?

Accepted Answer

Common exclusions may include international flights, visa fees, travel insurance, tips, and personal items. For safaris/treks, certain optional upgrades may also be excluded. We’ll list everything clearly.

Question 8

How far in advance should I book?

Accepted Answer

We recommend booking as early as possible, especially during peak seasons. If you’re booking last-minute, contact us we’ll still try our best to arrange everything quickly.

Question 9

Do you require a deposit to confirm a booking?

Accepted Answer

Usually, yes a deposit is commonly required to secure reservations (especially for lodges, park entries, and logistics). The exact amount depends on the package, and we will confirm it before payment.

Question 10

What payment methods do you accept?

Accepted Answer

We can arrange payment using commonly used methods for travelers (for example bank transfer and other agreed options). Contact us and we’ll confirm the safest method for your booking.

Question 11

What is your cancellation or rescheduling policy?

Accepted Answer

We aim to be flexible whenever possible. Cancellation/refund rules depend on the tour type and third-party reservations (like lodges). We will explain the policy clearly before you pay anything.

Question 12

What is the best time to visit Tanzania for safari?

Accepted Answer

Tanzania is great year-round, but many travelers prefer the dry season (June–October) for wildlife viewing. Another popular period is January–February. We can advise based on your exact travel dates.

Question 13

What should I pack for a safari?

Accepted Answer

We recommend: Light, comfortable clothing (neutral colors) A warm layer for early mornings Sunscreen, sunglasses, hat Insect repellent Camera/binoculars (if you have) Personal medicines

Question 14

What should I pack for trekking or hiking trips?

Accepted Answer

For trekking, pack: Comfortable hiking boots/shoes Daypack, rain jacket Warm layers (weather can change) Water bottle/hydration system Sun protection and snacks If it’s a multi-day trek, we will send a full packing list.

Question 15

Do I need a visa to visit Tanzania?

Accepted Answer

Many visitors need a visa. Requirements depend on your nationality. We recommend checking official Tanzania visa guidance (or ask us—we’ll guide you on what most travelers do).

Question 16

Do I need vaccinations or malaria medication?

Accepted Answer

Health needs vary by traveler and country visited before arriving in Tanzania. Some travelers consider malaria prevention and certain vaccines. Please consult your doctor or travel clinic for the best medical advice.

Question 17

Are your tours safe?

Accepted Answer

Yes your safety is our priority. Our guides and drivers are experienced, and we follow safe travel practices. We also recommend travel insurance for extra peace of mind.

Question 18

Can you accommodate dietary needs (vegetarian, halal, allergies)?

Accepted Answer

Yes. Tell us your dietary needs in advance (vegetarian, vegan, halal, gluten-free, allergies), and we will plan meals accordingly wherever possible.